Re: [OT] PC driver help please

[Geoff H <yahoo@xxxxxxxxxxxxxxx>]

You may be able to recover their licence key from the registry, either
manually http://support.microsoft.com/kb/895456
or using a utility like
this: http://www.nirsoft.net/utils/product_cd_key_viewer.html

HTH
Geoff


JonS wrote:
> I am on an Easter break at my parents and came prepared with laptop
> (thanks Noel) web cam, skype, teamviewer and a wireless router (a
> reflashed BT Home Hub) to enable them to make skype video calls with
> us.
> The install of the new router on their UWclub.net connection went
> perfectly but I have screwed up their existing PC trying to get it to
> talk to the new router.
>
> I enabled the network port in the Device Manager and it ran through
> the "found new hardware" process but then failed with an
"unable to
> find file" error.  I searched their CDs found the motherboard
driver
> CD, same problem.  Next I did an internet search and found the
> driver, same problem.
> Then I thought I'd just connect the PC to the router via USB, as
> these ports obviously worked, but although the router reports its
> self as a Thomson Speedtouch 7G, I couldn't find any drivers for that
> so settled for the USB NDIS drivers for the Speedtouch 780 WL as this
> looked the closest match.
> However I was still getting the "unable to find file error".
>
> This is where it went horribly wrong, instead of uninstalling the 7G
> modem I unistalled their working-fine ST 330 USB modem, trying to
> reinstall it "unable to find file" install from CD ? still
no joy.
> By this time I suspect the PC, but as time is short I thought I'd
> install office on their laptop, transfer their files and get them
> running that way while I sorted out the PC.
> I have the office CD, but their have no record of their install key,
> more bizarrely there is no record of it on their invoice (Evesham).
> Feeling bad I will be leaving them in a worse position than before,
> even if the video calls work a treat.
>
> So can anyone suggest how I can get the desktop PC talking to either
> BB modem (accept new drivers) or drop me an email with a key for
> office 2002?
>
> TIA
> Jon
>
>
>
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