Re: Firelite MS9600 Installer Code

[Jim <alarminex@xxxxxxx>]

On May 24, 5:51=EF=BF=BDpm, tourman <robercampb...@xxxxxxxxx> wrote:
> On May 24, 11:17=EF=BF=BDam, Frank Olson
>
>
>
>
>
> <use_the_email_li...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
> > On 22/05/2010 2:55 PM, tourman wrote:
>
> > > On May 22, 5:30 pm, oldbell...@xxxxxxxxxxx wrote:
> > >> I've been asked to take over serice on this panel. Previous company =
will not
> > >> divulgetheir code or return code to factory default. Is there =EF=BF=
=BDany "back
> > >> door" into this panel/ Thanks for the help...
>
> > > RHC: Same old story...misuse of the installer lockout
> > > feature......talk to Jim Rojas of this newsgroup
>
> > A fire alarm panel is a whole different ball game, Bob. =EF=BF=BDUnless=
 you're
> > 100% confident in your ability to program the sucker, you can really
> > screw things up (which may wind up shutting down the building). =EF=BF=
=BDEdwards
> > leaves the Quickstart panels at the factory default and more than one
> > well-meaning tech has figured... =EF=BF=BD"hey, this is easy, I can jus=
t enter
> > the "auto learn" mode and configure this new pull station on my own -
> > without calling the "big boys"!". =EF=BF=BDOnly to find out that "auto-=
learn"
> > also defaults the system and you lose all the custom programming! =EF=
=BF=BDThen
> > it's an emergency call to Edwards and a possible fire watch if their
> > techs are too busy to attend that day.
>
> > --
> > My wife says women are angels. =EF=BF=BDAnd even when us guys manage to=
 clip
> > their wings, they'll keep right on flying... =EF=BF=BDon their broomsti=
cks.
>
> RHC: Ok, glad you brought that to my attention. I know zip about fire
> alarms; however, it does seem to me somewhat unfair to the company
> coming in to restrict access to what they need to program the system.
> Is the assumption that they are not to be trusted and this is why the
> original company is keeping things close to the vest. What's the
> difference here ?-

Example: You install a fire alarm system in a school and some "other"
alarm company or unqualified tech comes in to add a device or do
service or what ever and inadvertently makes a mistake. You, as the
installing and monitoring dealer are still going to be in a tough spot
in the event of a life taking fire, even though your weren't
responsible for the mistake. Same goes for burglar alarms but the
threat is more often property loss. Once there is no more relationship
between you and the client, give them the code. They can do what ever
they want with the system once you're no longer responsible. In my
area, if the out going company doesn't give up the code on a fire
alarm system usually a call to the local fire marshal can motivate the
out going company to comply.