Re: New Veritas R8 Install

[alan.darlington@xxxxxxxxxxx]

On Apr 3, 6:06=A0am, "Crash Gordon" <webmas...@xxxxxxxxxxxxxxxxxxxxx>
wrote:
> The manual seems to state that there is a default program...not sure why
> you'd want to reset it.
> Not familiar with the product...just reading the manual.
> With most alarms you power up first, then connect the battery.
>
> --
> **Crash Gordon**
>
> <alan.darling...@xxxxxxxxxxx> wrote in message
>
> news:59505e6c-cece-4c7d-99b2-ad16bacd2483@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>
>
>
> > Hi,
> > I am installing a new veritas R8 with little success. =A0Following the
> > manual to load the factory settings doesn't work. =A0I've spoken to the
> > help desk. =A0The bloke says that the manual is wrong and that you
> > connect mains first and then battery. =A0Tried that with no difference.
> > The manual says to press the reset key within 10 secs of power up.
> > This doesn't work. =A0The bloke says that you have to press the reset
> > button twice and says that's what's stated in the manual. =A0Again this
> > doesn't work.
>
> > If I just power up the reset fails, 9-beeps continue followed by
> > longer beeps and the alarm then seems to set itself.
>
> > I'd be grateful for advice,
>
> > Thanks,
>
> > Alan- Hide quoted text -
>
> - Show quoted text -

Hi Gordon,

thanks for yor interest.  Having studied the manual I assumed that
there would be a default usercode and engineer's code.  Following the
instructions for the installation it doesn't mention these.  It does
however refer you to the section on commissioning (initial power up)
I assumed - maybe mistakenly - that I had to reset the panel as one of
the commisioning steps (to set the usercode to 4321 and the engineer
code to 1234).  The guy from Texecome said that the power-up was wrong
in the manual and that it was mains first and then battery.  He also
said that to restore the factory settings the 'reset' button needs to
be pressed TWICE not once within the 10 seconds before the 9-bleeps
come in as indicated in the installation manual.

If I turn on the mains the alarm panel seems to set immediately and
will eventually go off when a PIR is disturbed etc.  But I can't
communicate via the keypad to turn it off.  I have double-checked all
cabling and connections which seem OK.  I don't have a lot of faith in
the support guy but if all else fails I'll have to give him another
try.

Thanks again,

Alan