RE: Re: [OT] New sky box whining noise

["christopher purves" <CHRIS_PURVES@xxxxxxx>]

I posted on digital spy forums and within 2 minutes someone posted back
saying its a known problem with a recent batch of these Thomson boxes. One
24 minute call to Sky later and I'm getting a replacement on Wednesday :)

Must admit Sky customer service is pretty good.

So is BT come to think of it - excellent ADSL support leading to my
favourite quote from a BT engineer whilst stood in my new node 0 "I've
been
to thousands of homes but this is the most technically impressive I've
seen"
!!!!!!!!!!!!!!!

Its weird - I am appreciating customer service a lot more these days - it
seems the natural state of things is not to work so its getting more and
more important.

Chris


>From: "Hawes,Timothy Edward (GEG)" <haweste@xxxxxxx>
>Reply-To: ukha_d@xxxxxxx
>To: <ukha_d@xxxxxxx>
>Subject: RE: [ukha_d] Re: [OT] New sky box whining noise
>Date: Mon, 17 Oct 2005 13:29:58 +0100
>
>I only caught the results programme, and then only as because the TV
was
>on while I was doing something else. It exactly didn't fire me up to
>tune in next time though.
>
>I'm guessing your original problem wasn't content-related. Do you have
>the box output plugged into anything else apart from the TV/video?
(e.g.
>distribution amp) If so, can you disconnect everything else and
>gradually connect them back up one by one to see when the whining noise
>starts again. Is there any difference between RF1 & RF2? (from what
you
>say I guess not, but I'll ask)
>
>Is the noise still present when the box is in standby?
>
>HTH,
>
>Tim.
>
> > -----Original Message-----
> > From: Chris Purves
> >
> > Pretty aweful wasn't it - couple of good ones but mostly
> > crap. At least 4 of them should not be there.
> >
> >
> > --- In ukha_d@xxxxxxx, "Hawes,Timothy Edward \(GEG\)"
> > <haweste@a...> wrote:
> > >
> > > Did it stop when the X-Factor finished?
> > > ;-)
> > >
> > > Tim.
> > >
> > > > -----Original Message-----
> > > > From: christopher purves
> > > >
> > > > I have a new (1 month old) sky digital box that makes
an aweful
> > > > whining noise on both RF and scart outputs ...
>
>
>
>
>Yahoo! Groups Links
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