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RE: OT: Advice on Western Digital warranty - resolved
- To: <ukha_d@xxxxxxx>
- Subject: RE: OT: Advice on Western Digital warranty -
resolved
- From: "Des Gibbons" <des@xxxxxxx>
- Date: Fri, 6 Jun 2003 12:09:12 +0100
- Mailing-list: list ukha_d@xxxxxxx; contact
ukha_d-owner@xxxxxxx
- Reply-to: ukha_d@xxxxxxx
> -----Original Message-----
> From: Bruno Prior [mailto:bruno@xxxxxxx]
>
> There was some discussion about CCL customer service a little
> while ago, so
> I thought it would be fair to let people know when they get things
right.
> Just after I replied to Des, I got a phone call from Ryan at CCL, who
had
> already worked pretty hard to find a solution. His manager had
> just approved
> for them to send me 4 Maxtor 120Gb disks to replace the WDs. This
> is above
> and beyond what they had to do, so I'm impressed.
I should have read all my mail before replying ;)
I havn't had any warranty replacement issues with either ccl or scan, but
I'm sure others have.
But that is a gesture from CCL that really shows there are some companies
that will go that extra yard.
Congrats Bruno, and I hope the Maxtors work for you :)
Cheers, Des.
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